Refund policy
No Return Policy
At VIDA , we are committed to making a positive impact with each purchase. As part of our mission, we donate a portion of every sale to breast cancer, which is why we maintain a no return policy on all clothing items.
Important Details:
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Final Sale: All purchases are final. We encourage you to review sizing charts and product descriptions carefully before placing your order.
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Exchanges: While we do not accept returns, we understand that sizing can be tricky. If you receive an item that is defective or incorrect, please contact our customer service within 30 days of receiving your order, and we will assist you with an exchange.
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Future Returns: We are actively working on a plan to implement a return policy in the future. Stay tuned for updates!
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Customer Support: If you have any questions about sizing, fit, or product details, please reach out to our customer service at customerhelpvida@gmail.com. We’re here to help!
Thank you for supporting us and helping us make a difference with your purchase!